Online Safety & Scam Alerts

We are aware of scams using the names of well-known retailers, including Supercheap Auto and encourage our customers to be cautious. These scams can involve emails, text or SMS, phone calls, social media, websites, competitions, surveys and other unsolicited contact that uses the Supercheap Auto brand (name and logo) without our permission.

These “offers” will usually attempt to collect your personal details, financial information, request payment for goods, services or gifts or direct you to scam websites that appear to be linked to the retailer and they appear real.

Supercheap Auto will never ask for personal or banking details in unsolicited communications.

Any competitions that are being run by Supercheap Auto can be found on this website.

If you have a query about an offer that you have received, please contact our Customer Care Team.

  • For AU enquiries - 1300 175 010
  • For NZ enquiries - 0800 500 605

Our social media accounts show verification ticks

Supercheap Auto social media accounts have the blue verified tick next to the account name. If an account looks to be Supercheap Auto but doesn’t have the blue verified tick it is not ours.

Supercheap Auto's Facebook Page

Supercheap Auto's Instagram Page

Our official social media accounts are below

  • Facebook – Supercheap Auto https://www.facebook.com/scauto
  • Instagram - @supercheap_auto
  • Tik Tok - @supercheap_auto
  • YouTube - @supercheapautotv

Our Website URLs are below

Supercheap Auto has two official websites – one for Australia and one for New Zealand. If the website URL presented to you online doesn’t start with https://www.supercheapauto.com.au/ or https://www.supercheapauto.co.nz/, it is fake.

Our Website URLs are below

If you would like to report a scam, please contact our Customer Care Team

  • For AU enquiries - 1300 175 010
  • For NZ enquiries - 0800 500 605

You can also report online scams and fraudulent activity to Scamwatch via their website - here.

Examples of Scam Emails Impersonating Supercheap Auto

Chat
Standard hours
Monday – Friday: 8am – 6pm AEST
Saturday – Sunday: 9am – 5pm AEST
Email
Anytime
We typically respond within 24 hours
Call
Standard hours
Monday – Friday: 8am – 6pm AEST
Saturday: 9am – 5pm AEST
Sunday: closed