Online Safety & Scam Alerts

We are aware of online scams using the names of well-known retailers, including Supercheap Auto and encourage our customers to be cautious. These scams can involve emails, text or SMS, phone calls, social media, websites, competitions, surveys, and other unsolicited contact using the Supercheap Auto brand (name and logo) without our permission.

These “offers” will usually attempt to collect your personal details and financial information, request payment for goods, services, or gifts, or direct you to scam websites that appear to be linked to the retailer and appear real.

Supercheap Auto will never ask for personal or banking details in unsolicited communications.

Any competitions that are being run by Supercheap Auto can be found on our website.

Our social media accounts show verification ticks

Supercheap Auto social media accounts have the blue verified tick next to the account name. If an account looks to be Supercheap Auto but doesn’t have the blue verified tick it is not ours.

• Facebook – Supercheap Auto https://www.facebook.com/scauto
• Instagram - @supercheap_auto
• Tik Tok - @supercheap_auto
• YouTube - @supercheapautotv
• Nathanmurraysca - https://www.facebook.com/nathanmurraysca

Our Website URLs are below

Supercheap Auto has two official websites – one for Australia and one for New Zealand. If the website URL presented to you online doesn’t start with https://www.supercheapauto.com.au or https://www.supercheapauto.co.nz/ it is fake.

Supercheap Auto Privacy

Supercheap Auto takes the security of our customers’ and team members’ personal information very seriously and you can find out more about how we collect and manage your personal information on our websites: https://www.supercheapauto.com.au/customer-service/privacy-policy.html and https://www.supercheapauto.com.au/customer-service/privacy-policy.html

Report any concerns

For Australian customers, the Australian Government has Scamwatch, where you can report these issues to the National Anti-Scam Centre. Scamwatch also provides guidance on how you can stay protected. For New Zealand customers, the New Zealand Department of Internal Affairs has a webpage HERE giving details about how you can report these issues. The webpage also includes links to information about how to stay safe online and avoid being exposed to online scams. If you are unsure of a communication or social media page’s authenticity or wish to report a scam passing off as Supercheap Auto, please contact our Customer Care Team at .

Examples of Scam Emails Impersonating Supercheap Auto

We have been alerted to the scam below impersonating Supercheap Auto. These communications are not from Supercheap Auto, and, consistent with advice from Scamwatch, you should not click on any links within them.